The use of telephone and VoIP (Voice over Internet Protocol) interviews has become necessary owing to the legal restrictions and safety measures introduced during the COVID-19 pandemic. This has furthered scholarly dialogue surrounding the choice of interview mode. and the assumption that face-to-face interviews are the "gold standard" (NOVICK. 2008. https://www.deltarenewablepower.com/product-category/dog-food-gently-cooked/